• As a Delivery Manager (Data) at a homeless charity, key skills utilised included Agile coaching and workshop facilitation, cloud adoption guidance for Azure, and comprehensive data management practices.
  • Key projects involved transitioning from Razor’s Edge CRM to Microsoft Dynamics and developing a new Azure Modern Data Platform.
  • Outcomes included successful planning for the CRM transition, leading to better operational efficiency, implementation of an Empowerment Transformation approach, seamless data integration using Dataverse, and enhanced data governance with Microsoft Purview and MDM practices.
  • Technologies used included Microsoft Dynamics, Azure, and Purview, with teams consisting of 10 core developers and a 20-member programme team.