As a Delivery Manager (Data), I led and coordinated the migration to Microsoft Dynamics and the implementation of a new Microsoft Azure Modern Data Platform. My primary responsibility was to ensure effective project delivery through defining requirements, procuring necessary resources, and managing the entire project lifecycle from design and development to testing and roll-out.

I collaborated closely with business and delivery partners to achieve desired project outcomes, fostered an agile and collaborative project team, and maintained regular communication on progress. Additionally, I managed risks, aligned the project with other digital transformation initiatives, and ensured adherence to Crisis’ values and procedures, including safeguarding and data protection. My role also involved encouraging member involvement, understanding homelessness issues, and contributing to Crisis’s overall digital and data transformation goals.

In my role as a Delivery Manager (Data) within the Digital, Data, and Technology Transformation Team, I was instrumental in driving significant actions that would transform our data capabilities and supporter experience. My key responsibility was managing and overseeing the data migration to Microsoft Dynamics and developing advice and best practice a new Microsoft Azure Modern Data Platform.

I began by leading the efforts to define detailed requirements and procure the necessary resources and technology. This involved extensive collaboration with business stakeholders and delivery partners to ensure our programme goals were clearly understood and aligned with the overall organisational strategy. I utilised my expertise in managing data projects and complex data migrations to design effective data flows and ensure our data was adequately prepared for the transition.

To ensure the successful delivery of the project, I employed a range of appropriate methodologies and management approaches tailored to each stage of the project lifecycle. I meticulously planned and managed the data work, always focusing on delivering key outcomes while mitigating risks. My approach was characterised by a collaborative and agile mindset, fostering a culture of achievement and continuous improvement within the dev and project team.

My leadership style emphasised clear and regular communication, ensuring that all team members were aligned and motivated towards achieving our project objectives. I set a strong project pace and rhythm, driving a high-performance culture and removing any barriers to success.

Beyond the specific project responsibilities, I actively encouraged and supported member involvement within Crisis, recognising the value of their insights and experiences. I developed a deep understanding of homelessness and the aims of Crisis, aligning my work with the charity’s mission and values. I diligently followed Crisis policies and procedures, including health and safety regulations, ensuring a safe and compliant working environment.

My role as a Delivery Manager (Data) was multifaceted and impactful, requiring a blend of technical expertise, project management skills, and a collaborative leadership approach. I played a pivotal role in possibly of transforming data capabilities, enhancing our supporter experience, and contributing to the broader digital transformation of Crisis.

Summary of the Cloud Adoption Framework for Azure Presentation
The presentation outlines the Cloud Adoption Framework (CAF) for Azure, designed to guide organisations through their cloud adoption journey.

Below is a concise summary of the key components and stages of the framework presented:

Introduction to Cloud Adoption

  • Definition: Cloud adoption is a strategic move by organisations to leverage cloud technologies to enhance innovation, efficiency, and cost savings.
  • Purpose: The CAF provides tools, best practices, guidelines, and documentation to help organisations adopt Azure cloud services effectively.

Key Stages of the Cloud Adoption Framework

  1. Strategy
  2. Plan
  3. Ready
  4. Adopt
  5. Govern & Manage

Supporting Processes

  • Organise: Aligning roles and responsibilities across the adoption process using the RACI matrix (Responsible, Accountable, Consulted, Informed).
  • Documentation and Communication: It is critical at every stage to ensure everyone is informed and the process is well-documented.


  • The CAF is a comprehensive guide that evolves with new best practices and tools. Organisations should frequently consult the documentation to stay updated and ensure their cloud adoption process is optimised and secure.
  • This summary encapsulates the primary content and flow of the Cloud Adoption Framework for Azure presentation, providing a high-level understanding of its stages and objectives.

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“Facilitation: Making it Easy,”

The presentation, “Facilitation: Making it Easy,” hosted for the Agile Community, delves into the principles and practices of effective facilitation. It provides a comprehensive overview of what facilitation entails, the qualities of a good facilitator, and various frameworks and techniques to enhance facilitation skills.

Key Points Covered:

  1. Definition of Facilitation:
  2. Qualities of a Good Facilitator:
  3. Six Dimensions of Facilitation:
  4. Levels of Intervention:
  5. Socratic Direction:
  6. Rapport Triangle:
  7. Problem-Solving Techniques:
  8. Decision-Making and Gaining Consensus:
  9. Managing Conflict:
  10. Feedback Mechanism:

Encouraging participants to provide feedback on the effectiveness and value of the facilitation session. The presentation underscores the importance of a facilitator’s role in creating an environment that fosters open communication, critical thinking, and collaborative problem-solving, ultimately making the process easier and more effective for all participants.

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