In this insightful presentation hosted by Sasha (Alex) Korniak for the Agile Community, we delve into the essence and art of facilitation. Drawing inspiration from philosophical teachings and expert practices, this video explores how effective facilitation can enhance group dynamics, decision-making, and problem-solving.
Key Topics Covered:
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What is Facilitation?
- Definition and purpose.
- The role of a facilitator in guiding group events towards achieving common goals through consensus and agreement.
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Qualities of a Good Facilitator:
- Importance of remaining neutral to promote inclusivity, trust, and objective discussions.
- Active listening techniques and questioning strategies to foster deeper understanding and engagement.
- Challenging and probing to stimulate critical thinking and drawing out underlying issues.
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Communication Skills:
- Effective communication methods to maintain focus and ensure all voices are heard.
- Techniques for managing discussions, keeping to the point, and ensuring well-founded decisions.
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Six Dimensions of Facilitation:
- Session objectives, ground rules, focus questions, discussion questions, process, and understanding participants.
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Problem-Solving Techniques:
- Various frameworks and tools like brainstorming, mind mapping, the Vroom-Yetton-Jago Decision Model, Ishikawa Fishbone Diagram, Porter’s Five Forces, McKinsey 7S Framework, PEST Analysis, and SWOT Analysis.
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Decision Making and Consensus Building:
- Different approaches to decision-making including compromise, discussion, voting, and consensus building.
- Strategies to manage conflict effectively using various conflict resolution styles such as competing, collaborating, avoiding, accommodating, and compromising.
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Feedback and Continuous Improvement:
- The importance of gathering feedback to improve facilitation practices and ensure time spent is valuable.
Join us in exploring how facilitation can make group processes easier, more inclusive, and effective. Whether you are a seasoned facilitator or new to the practice, this presentation offers valuable insights and practical strategies to enhance your facilitation skills.