Letchworth Garden City Heritage Foundation

Reporting to the CEO. Responsible for Leading, designing, implementing & documenting new information & data architecture including end-to-end design, configuration & deployment of solutions & software to enable the Foundation to fully utilise the potential of Office 365 & other related business software. Strong user design focus on the project, ensuring that stakeholders are actively engaged in the project development, design & implementation.


  • Leveraging charitable status for discounting or free services & applications
  • Delivery of Project Management & Operations process task workflow Method Solution
  • Data architecture for Heritage Foundation’s 26000 Property Assets, (Housing & Commercial) Property Management Data for process and income.
  • Lead for transformation programme for Property & Landlord Consent from paper & excel records to a digital platform Salesforce with future Business intelligence and Data Analytics capabilities.
  • Both Delivery & technical hands-on roles for Office 365 – SharePoint, Onedrive and Power Platform, Configuration & Adoption
  • Solution Delivery of Service Portal for residential & commercial tenants

I worked as an Information System Architect, Product Owner, and Scrum Master at Letchworth Garden City Heritage Foundation. I led the design and implementation of the organisation’s information and data strategy, focusing on Office 365, SharePoint, and OneDrive deployment. My responsibilities included stakeholder engagement, project management, and transformation programme management. Key projects involved creating a new information and data architecture, deploying the Office 365 suite, digitising property and landlord consent records with Salesforce, and developing a service portal for tenants. Achievements included enhancing Office 365 utilisation, engaging stakeholders effectively, managing data for 26,000 property assets, transitioning from paper to digital records, and improving service delivery via a new service portal. I supported varied team sizes, sometimes over 200 users, and reported directly to the CEO.